Refund policy

30-Day Return & Refund Policy

We want you to feel confident when shopping with Cubbii™. Eligible purchases are covered by our 30-Day Return Policy.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be returned in its original condition, unworn and unused beyond what is reasonably necessary to inspect it, with any original packaging included where possible.

How to Request a Return

To start a return, please visit the Contact section of our website and send us your order information and the reason for your return.

Our team will review your request and provide the appropriate return instructions.

Please do not send a return without first contacting us.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible through our Contact section.

Including clear photos of the item and packaging can help us resolve the issue more quickly.

Refunds

Once an eligible return has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Items that have been used, worn beyond inspection, damaged after delivery, or returned outside the 30-day return period may not be eligible for a refund, except where otherwise required by applicable law.

Exchanges

If you experience an issue with your product or would like to request an exchange, please contact us through the Contact section of our website and our team will review the available options.

Contact

For any return, refund, or order-related questions, please visit the Contact section of our website.